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PRIVACY POLICY

 

Effective Date: March 16, 2025

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Clean Bottom Pools (“Company,” “we,” “our,” or “us”) values the privacy of our customers and visitors to our website, https://www.cleanbottompools.com. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

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1. Information We Collect

 

We may collect and process the following types of personal data when you engage with our services:

  • Name, phone number, email address, and mailing address.

  • Payment information (processed securely through third-party payment providers).

  • Service-related data, including pool maintenance preferences and service history.

  • Technical information (IP addresses, browser type, and website usage data).
     

2. How We Use Your Information

 

We use your information to:

  • Provide and manage residential and commercial pool cleaning services.

  • Schedule and confirm appointments.

  • Respond to inquiries and provide customer support.

  • Process transactions and payments.

  • Improve our website and service offerings.

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3. Information Sharing & Security

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  • We do not sell, rent, or disclose customer information to third parties for marketing purposes.

  • Your data is stored securely, and only authorized personnel have access.

  • We may share data when legally required (e.g., compliance with law enforcement or regulatory requirements).

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4. Data Retention & Customer Rights

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  • We retain personal data for as long as necessary to provide our services and comply with legal obligations.

  • You may request data deletion or modification at any time by contacting info@cleanbottompools.com.

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5. Cookies & Tracking

 

Our website uses cookies to enhance user experience. By using our website, you consent to our use of cookies.

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